#6. Quinntessential Questions with Jean Nabaa Global COO, Leadership Qualities Unlocked
"The Quinntessential Questions Podcast": Paul Quinn, renowned Headhunter, Career Coach, and CEO of Westport Partners, talks to Jean Nabaa, Global Chief Operating Officer (COO), about his journey moving from Switzerland to Singapore and his career transformation from McKinsey Consulting to the world of Private Banking and Wealth Management.
Guest Bio
Jean Nabaa is the Chief Operating Officer (COO) of Global Private Banking & Wealth at HSBC, a role he assumed in September 2024. In this capacity, he oversees the operational strategy and execution for HSBC’s global private banking and wealth management businesses, supporting the bank’s ambition to be a leading wealth manager for clients across Asia and internationally.
Minutes
00:00 - Intro
01:10 - Growing Up
03:57 - University & Moving to Singapore
05:58 - Journey in Consulting
07:17 - Morocco
10:18 - Transitioning to Private Banking
16:33 - Selling the Business
18:44 - Becoming the Global Chief Operating Officer
19:52 - Expansion of Role
21:01 - Being Commercial
22:15 - Differences between Retail vs Wealth Management
24:01 - Team Building
26:07 - Leadership Qualities
28:22 - Importance of Sales
30:04 - Passion for Cars
33:53 - Role Oversight
36:00 - Technology and Digitalisation
38:06 - Double Hatting as the Chief Operating Officer and Chief Information Officer
39:15 - Project Management
40:20 - Balancing Career & Personal
45:54 - Key Learning Points
47:05 - Long Term vs Short Term
48:25 - Performance Appraisals & Promotions
51:28 - Walking the FloorBehind-The-Scenes
Transcript